URGENT

Here you can find information about what mental health services are available when you or someone you know is in a crisis, as well as essential information for people with existing mental health conditions, and those who are carers.

If you know someone who is in a crisis, here are some guidelines to help them navigate this difficult time.

  • Stay Calm
  • Listen Without Making Judgements And Concentrate On Their Needs In That Moment
  • Ask Them What Would Help Them
  • Reassure And Refer To Appropriate Help With Practical Information Or Resources
  • Avoid Confrontation
  • Ask If There Is Someone They Would Like You To Contact
  • Encourage Them To Seek Appropriate Professional Help
  • If They Have Hurt Themselves, Make Sure They Get The First Aid They Need
  • Gently Remind The Person Who You Are And Why You Are There
  • Don’t Reinforce Or Dismiss Their Experiences, But Acknowledge How The Symptoms Are Making Them Feel

Services Open

All government and private psychiatric service are operating as per normal, with adherence to COVID Standard Operating Procedures (SOPs). Government hospitals offer both inpatient and outpatient psychiatric services while private hospitals offer outpatient services. There are also NGOs offering counseling and support services for mental health.  

In Sarawak the following services are open as usual, however you should contact them directly to clarify about the SOPs.

NAME OF CENTRE PHONE NUMBER
HOSPITAL SENTOSA, 7TH MILE 082-612321
DEPT OF PSYCHIATRIC & MENTAL HEALTH, SGH 082-241753
KLINIK KESIHATAN PETRAJAYA 082-440661
BODHI COUNSELING 082-256428/29
S’WAK WOMEN FOR WOMEN SOCIETY CRISIS PHONE LINE 082-422660
GRACE CENTRE KUCHING 082-256411
BEFRIENDERS KUCHING 082-242800
UNIT KAUNSELING KELUARGA 082-411036
MENTAL HEALTH ASSOCIATION KUCHING 082-231459
Urgent

MHAS Counselling Centre is not offering face to face counselling during recovery movement control order (RMCO) period, however, we are conducting online counselling via Skype. For more details on our online counselling service, visit https://mhasarawak.com/counselling-service/.

If you know someone who is in a crisis, here are some guidelines to help them navigate this difficult time.

  • Stay Calm
  • Listen Without Making Judgements And Concentrate On Their Needs In That Moment
  • Ask Them What Would Help Them
  • Reassure And Refer To Appropriate Help With Practical Information Or Resources
  • Avoid Confrontation
  • Ask If There Is Someone They Would Like You To Contact
  • Encourage Them To Seek Appropriate Professional Help
  • If They Have Hurt Themselves, Make Sure They Get The First Aid They Need
  • Gently Remind The Person Who You Are And Why You Are There
  • Don’t Reinforce Or Dismiss Their Experiences, But Acknowledge How The Symptoms Are Making Them Feel

If you having difficulty accessing your usual mental health services, you should continue to take their medication, and follow guidance provided by a mental health professional (psychiatrist / psychologist / counsellor / etc.)

For information about coping with stress of concerns exacerbated by the COVID-19 situation, read our advice page here: Worried or Anxious?
OR Read our user submitted articles about coping with your mental health in these challenging times: Community Blog

The Befrienders service is operated to provide emotional support for people who are in distress or having suicidal thoughts. Usually this service is accessible via telephone, however due to the Movement Control Order, some call centres are not operational. Alternative arrangements have been made to continue to service.

CLICK HERE for updated service hours and information

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Mental Health Association Sarawak
2991, Block 10 KCLD, Wisma Keretapi
Q3A, Bormill Commercial Centre,
93200 Kuching, Sarawak
Tel / Fax:  +60 (082) 231 459