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Here you can find information about what mental health services are available when you or someone you know is in a crisis, as well as essential information for people with existing mental health conditions, and those who are carers.

If you know someone who is in a crisis, here are some guidelines to help them navigate this difficult time.

Stay Calm
Listen Without Making Judgements And Concentrate On Their Needs In That Moment
Ask Them What Would Help Them
Reassure And Refer To Appropriate Help With Practical Information Or Resources
Avoid Confrontation
Ask If There Is Someone They Would Like You To Contact
Encourage Them To Seek Appropriate Professional Help
If They Have Hurt Themselves, Make Sure They Get The First Aid They Need
Gently Remind The Person Who You Are And Why You Are There
Don’t Reinforce Or Dismiss Their Experiences, But Acknowledge How The Symptoms Are Making Them Feel

Services Open

All government and private psychiatric service are operating as per normal, with adherence to COVID Standard Operating Procedures (SOPs). Government hospitals offer both inpatient and outpatient psychiatric services while private hospitals offer outpatient services. There are also NGOs offering counseling and support services for mental health.

In Sarawak the following services are open as usual, however you should contact them directly to clarify about the SOPs.

NAME OF CENTRE	PHONE NUMBER
HOSPITAL SENTOSA, 7TH MILE	082-612321
DEPT OF PSYCHIATRIC & MENTAL HEALTH, SGH	082-241753
KLINIK KESIHATAN PETRAJAYA	082-440661
BODHI COUNSELING	082-256428/29
S’WAK WOMEN FOR WOMEN SOCIETY CRISIS PHONE LINE	082-422660
GRACE CENTRE KUCHING	082-256411
BEFRIENDERS KUCHING	082-242800
UNIT KAUNSELING KELUARGA	082-411036
MENTAL HEALTH ASSOCIATION KUCHING	082-231459

MHAS Counselling Centre is not offering face to face counselling during recovery movement control order (RMCO) period, however, we are conducting online counselling via Skype. For more details on our online counselling service, visit https://mhasarawak.com/counselling-service/.

If you know someone who is in a crisis, here are some guidelines to help them navigate this difficult time.

Stay Calm
Listen Without Making Judgements And Concentrate On Their Needs In That Moment
Ask Them What Would Help Them
Reassure And Refer To Appropriate Help With Practical Information Or Resources
Avoid Confrontation
Ask If There Is Someone They Would Like You To Contact
Encourage Them To Seek Appropriate Professional Help
If They Have Hurt Themselves, Make Sure They Get The First Aid They Need
Gently Remind The Person Who You Are And Why You Are There
Don’t Reinforce Or Dismiss Their Experiences, But Acknowledge How The Symptoms Are Making Them Feel

If you having difficulty accessing your usual mental health services, you should continue to take their medication, and follow guidance provided by a mental health professional (psychiatrist / psychologist / counsellor / etc.)

For information about coping with stress of concerns exacerbated by the COVID-19 situation, read our advice page here: Worried or Anxious?
OR Read our user submitted articles about coping with your mental health in these challenging times: Community Blog

Updated Hours

The Befrienders service is operated to provide emotional support for people who are in distress or having suicidal thoughts. Usually this service is accessible via telephone, however due to the Movement Control Order, some call centres are not operational. Alternative arrangements have been made to continue to service.

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Services Open

Updated Hours

CLICK HERE for updated service hours and information

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